Last updated: 15 October 2026
Data Controller: Akira Systems Ltd, United Kingdom
Contact: [email protected]
1. What Data We Collect
When you purchase or enquire about our services, we collect:
- Name, email address, phone number
- Company name and business information
- Payment information (processed securely — we do not store card details)
- Communications and correspondence with our team
- Usage data from our website (via cookies — see our Cookie Policy)
2. How We Use Your Data
- To deliver the services you have purchased
- To communicate with you about your project
- To process payments via our payment processor
- To send service-related updates and invoices
- To improve our services and website
- To comply with legal obligations
3. Legal Basis (UK GDPR)
- Contract: processing necessary to deliver services you have purchased
- Legitimate interests: improving our services, fraud prevention
- Legal obligation: compliance with applicable laws
- Consent: for marketing communications (you can withdraw at any time)
4. Data Sharing
We do not sell your personal data. We may share data with:
- Payment processor — for secure payment processing
- Service providers — hosting, email, project management tools (under data processing agreements)
- Legal authorities — where required by law
5. Data Retention
We retain client data for 7 years after the end of an engagement for legal and accounting purposes. Marketing data is retained until you withdraw consent. You may request deletion at any time subject to legal retention requirements.
6. Your Rights
Under UK GDPR you have the right to: access, correct, delete, restrict, or port your data, and to object to processing. Contact us at [email protected] to exercise any right. You may also complain to the ICO at ico.org.uk.
7. Security
We implement appropriate technical and organisational measures to protect your data including encrypted connections (HTTPS), access controls, and secure payment processing.
8. Contact
Scalenexa (trading name of Akira Systems Ltd)
United Kingdom
[email protected]